All return requests must be submitted within 30 days after the product is received. If your package is lost in transit, you must notify us no more than 15 days after the estimated delivery date. There is no restocking fee. However, customers are responsible for any return shipping costs.

If you need to return an item, please contact us at support@ascensionemporium.net to receive instructions on how and where to send the item(s). Please include the reason for your return, as this helps us to measure how to better serve you and other customers. It can take up to 10 business days for refunds to be processed.